TruConnect is one of the leading network services operators in America. It provides unlimited text and talks plans to customers. You can also get hotspots, mobile phones, plans, and many more services from TruConnect operators.
The best thing is that eligible users can get the lifeline and affordable connectivity program from TruConnect.
If you also want to get the benefits of the TruConnect network, you have to activate your TruConnect SIM card on the internet. Keep reading the article to know how to activate the sim card & Phone.
How to activate the TruConnect Phone?
It is easy and simple to activate your TruConnect phone if you have the necessary information and follow some essential steps.
Step 1- Insert the SIM that works with TruConnect.
The first step you should do to activate the TruConnect phone is to insert your SIM card that works with TruConnect. First, find the SIM card tray and then insert the SIM into it.
You can locate the SIM card tray on the back or side of your phone. Here are the steps you should follow to open the SIM card tray
- Use the SIM card tray tool, a thin or small object, to open the SIM tray
- Now, insert the SIM card into the tray. Ensure to align it properly with the tray while inserting
- Now, push the SIM card tray into the phone
Step 2- Turn your device on
After adding the SIM card, you have to power on your device. To power the device, you must press and hold the power button on the side of the phone. After pressing this button, the loading screen shows that the device is started.
Once your device is fully boated, you see the home screen or main menu on your phone
Step 3- Dial 611
Now, it is time to activate your TruConnect phone by dialing 611. It is a special number that connects you to customer services, where you raise your issues and activate your phone easily
Step 4- Do follow instructions from customer services
The final step to activate the TruConnect phone is to follow all instructions offered by the customer support section to finish it. In this, you have to provide your billing and personal information to the customer support team.
They will verify your information, finish your activation process, and activate your TruConnect phone.
Also Read: What are TruConnect APN Settings?
How to activate the TruConnect sim card?
A SIM card controls all the features of TruConnect. And once you activate your TruConnect SIM card, you can get the benefits of all features and services, like unlimited text, talks, etc.
If you are a participant in the TruConnect lifeline program, who gets the phone or SIM card free of cost, then here are the steps you need to follow to activate your TruConnect SIM card
- Turn off your device.
- Locate the SIM card slot in your device, and replace the old SIM card with a new TruConnect SIM card.
- Press the power button again to switch the new SIM card
- Now, you have to open the phone app on your phone.
- Dial (800) 430-0443 to connect to customer care agents. Follow the instructions given by the agent. After that, He will activate your sim card.
- Customer care service is only available from Monday to Saturday and from 5 a.m to 9 p.m. Make sure you contact them during working hours.
- If all the steps run smoothly, you can get the new message “ Welcome to TruConnect” on your screen.
You need to complete simple steps to activate your TruConnect SIM card.
If you do not receive the above message on your phone screen, you have to contact with TruConnect support team.
Why isn’t my TruConnect phone working?
There are many reasons why your TruConnect phone is not working. Let us list all reasons below.
- If the carrier settings are not improved, and it goes out of date
- If your SIM card break, then it interrupts the phone services
- If your phone data are linked with wrong APN configurations, then TruConnect phones do not work
FAQs
Is TruConnect a real company?
Yes, TruConnect is a real company, as the name of TruConnect mobile. It is an American-based virtual network operator selling smartphones, mobile hotspots, and many more mobile services.
Can I transfer my TruConnect phone number?
Yes, you can transfer your TruConnect phone number 2 times a year. For this, you must raise a request and pay some additional cost to TruConnect.
How does TruConnect work?
TruConnect is an American wireless network services provider that provides smartphones and many services free of cost. In addition, it provides you with wireless services free of cost through an affordable connectivity program and lifeline program.
Conclusion
The process of activating a TruConnect phone and TruConnect SIM card is easy and simple if you follow all the above steps.
